WPT Global Refund Policy

WPT Global Refund Policy

Introduction

Welcome to WPT Global events! To ensure that participants have a highly valued experience and achieve satisfactory outcomes during the events, we have established the following refund policy to protect your rights.

Overview of the Refund Policy

WPT Global is committed to providing a fair and transparent refund policy that allows participants to receive refunds under specific circumstances. Here are the key points of the refund policy:

  1. Participants who request a refund before the event starts are eligible for a full refund.
  2. Once the event has already started, participants are not eligible for a refund.
  3. In the case of force majeure, event cancellation or postponement by the organizer, participants are eligible for a full refund.
  4. Participants who are disqualified due to violation of event rules or inappropriate behavior are not eligible for a refund.
  5. A full refund will be processed within a reasonable time frame after the refund request is approved.

Please note that this policy applies only to events organized by WPT Global. Refund policies may vary for events organized by partners or third parties. We recommend carefully reviewing the refund conditions of the event before registering.

Refund Application Process

If you wish to apply for a refund, please follow the steps below:

  1. Contact WPT Global’s customer support team and provide your registration information and the reason for the refund.
  2. The customer support team will evaluate your application and process it based on the refund policy provisions.
  3. If your refund request is approved, we will initiate the refund process as soon as possible and refund the amount through the specified payment method.

The processing time for refunds may vary depending on the payment method and the processing period of the bank. We strive to process refund requests as quickly as possible.

Contact Us

If you have any questions about the refund policy or if you would like to apply for a refund, please feel free to contact our customer support team. You can reach us through the following methods:

Our customer support team is looking forward to assisting you and will make every effort to resolve your issues and meet your needs to the best of our abilities.

FAQ

How do I install WPT Global?

How do I install WPT Global? Windows - minimum system requirements: Windows 7, min 500MB disk space, 3 GB RAM (4 GB recommended) 1. Press the button to start the download 2. Once the app has downloaded to your computer, open the file (check your “Download” folder) to launch the installer 3. Follow the installer’s instructions Mac - minimum system requirements: macOS 10.14, min 500MB disk space, 3 GB RAM (4 GB recommended)

Is Rummikub the same as okey?

Is Rummikub the same as okey? Okey is usually played with four players, but can also be played with only two or three players. It bears resemblance to the game Rummikub, as it is played with the same set of boards and tiles, but under a different set of rules.

How does account verification work?

How does account verification work? WPT Global reserves the right to request documents to verify the identity of players and prevent problem or fraudulent activity. The types of documents required are: proof of identity (ID card, passport, driver’s license), proof of address (utility bills or bank statements not more than three months old) and proof of deposit (cards or e-wallet). When requested, players must provide full, clear, color photos or screenshots of verification documents.

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